Reviews 2017-03-06T15:05:37+00:00

Customer reviews

Reflecting on what was a fabulous occasion for my parents yesterday, we wanted to say a big thank you to you and the team for the part you played. As you know, given the age and health of my mother we’re not sure if we will ever have the opportunity for such gatherings in the future, so it made this day even more important.

The service we received on the day was exceptionally attentive and welcoming throughout. All who were present commented on the excellence of the food.

The Fun Factory (thank you for the recommendation) contributed to the lovely setting for the event.

And particular thanks to you for the support you provided in organising and ensuring things were set up for the day. As we were discussing with a number of guests yesterday, having on going contact with someone like yourself made things so much easier and reassured us that it was going to be a very special diamond wedding celebration for my parents. On a personal note, the mint sauce with the fantastic roast beef was certainly appreciated by the two guests concerned! My passion fruit parfait was, as they say, ‘to die for’!

Thank you again for all your help. We will certainly be recommending the restaurant to others.

Juliet & Garry, Sunday 23rd October 2016
Just wanted to say that the party went extremely well.

Huge thanks to Tom and all the staff. Tom was very accommodating, helpful and consultative with ongoing decision making. He really helped the night go smoothly.

The tailored cocktails were a key feature that everyone enjoyed so thanks to the bar manager for including those.

The food went down a storm, there were many compliments so thanks to the chef and kitchen staff. We definitely didn’t need to order so much but we’ll know for next time!

Thanks to you also, for answering all my questions promptly and helping with organising the day.

We hope to be back soon!

Bonny, Saturday 8th August 2015
We just wanted to say a MASSIVE THANK YOU for helping to make our big day so very special. From the minute we walked in off the street on a ‘whim’ all those weeks ago until the day itself, you and your team have been superb. In particular Richard and the team worked so hard on the day to make sure everything ran beautifully.

I was so confident that it was totally under control that I was able to just sit back, relax and enjoy the experience like everyone else. I cannot tell you how many compliments we received from our guests about the high quality of the food, the caliber of the service and the location of the restaurant. I think you’ve won yourselves a few more customers!!

We’ve been told that the photos will take a few weeks, but we’ll send them over as soon as we get them.

Many, many thanks once again for all your support.

Chiara and Stevie, Sunday 26th July 2015 – Wedding
Just wanted to drop you a line following our family lunch at The Wharf.
Thank you so very much for accommodating our party and being so welcoming. We had a fantastic time: the table set up was great, the food delicious and the service impeccable and friendly. Thumbs up for the French waiter who looked after us!

Memorable lunch for my daughter’s holy communion and for our visiting families. Many thanks and we look forward to another lunch at The Wharf!

Carol Riha, Saturday 16 May 2015
We were going to send an email today to say how pleased we were with the whole event. From the moment you took our booking to the time we departed at the end of the evening I must say that we were extremely impressed and delighted. My daughter was so happy and everything was perfect. The food and the service on the night was exceptional.

Each of our guests have told us how much they enjoyed the evening and I must say that credit must go to you and the rest of the staff at The Wharf for making our daughter’s 21st Birthday a night to remember.

Please pass on our gratitude to each member of your staff that assisted in making it the night that it was.

We will certainly be recommending you to friends, colleagues and clients.

Many thanks.

Mark Sturton, Friday 20th March 2015
My family and I were blown away by your attention and kindness at my party!!!! The venue. The food. The atmosphere. The staff. All 100 per cent. I will definately recommend to everyone. Thank you so much.
Anne Coughlan, 24th January 2015
Lunch went very well and smoothly. Service was excellent and food greatly appreciated. My belated compliments to the chef and sous-chefs and thanks to all who had a hand in organising it.
John Van de Bosch, 18th January 2015
Thank you for an amazing day on Saturday, the wharf exceeded our expectations and was truly a magical venue with outstanding service by the team and wonderful food, compliments to the chef. Both so happy to have had our wedding there – thank you. Happy Christmas to all, and we will be back for a cocktail in the new year.
Rob & Naomi Waddelow, 13th December 2014
We recently chose The Wharf for a private function for 65 guests. It has probably the best location in Teddington, right on the river, with panoramic views. The first thing that struck me was the efficiency of the booking process – it was like having your own private party manager helping you to plan the event. Several non-food elements that really helped to make the evening were the result of The Wharf’s questions to us, rather than the other way round. But then there was the service – every request for help, no matter how unusual, was met. And most importantly the food: I have rarely been to a large function where the food is served so efficiently in tip-top condition. The quality, flavour and portion sizes were perfect. Well done The Wharf for hosting such a fantastic evening!
Jane Harnden, Sunday 23rd November 2014
Thank you very much for all your organisation for our Golden wedding party last Saturday. It was a lovely evening! We received many compliments about the venue and, especially, about the delicious food. The black linguini and fish pie got several glowing comments so please thank Ray and his team as well as those front of house who worked so hard for us on a busy evening.

I have no doubt we shall see you again before long.

Jane Carmody, 15 November 2014
I just wanted to say a huge thank you for everything yesterday, it was a huge success. Everything went like clockwork, and the food was delicious. Please pass on our thanks to the rest of your team. 
Nicki & Paul Shields, 26th September 2014
Firstly, many thanks for the wonderful event you and your team laid on for us. We had a great time and our guests really enjoyed it to.
Rodger & Michelle Wardle, 14th September 2014
A slightly belated note to thank you and your colleagues for the way my party was managed on Sunday.  Everyone was complimentary about the food, the venue and the standard of service.  They appeared to enjoy it very much – and I did too.  Thank you.
Alan & Paula Palmer, 7th September 2014
Just wanted to say a huge thank you to you, Agron, Ray and the rest of the team at The Wharf for Saturday, everything went incredibly smoothly and we had a truly amazing night. Needless to say Sunday was a long and painful day for many, certainly those with small children! The food was fab – no one went hungry that’s for sure.
Johaan & Helena, 30th August 2014
Excellent anniversary afternoon tea today – highly recommended. Lovely river views of the Gloriana as she sailed past too!
Mary Field-Smith, 23rd July 2014
My 85th Birthday Lunch.

I am typing this letter as I fear my aged handwriting would appear illegible! I had invited to lunch old friends, relatives, and new friends that my wife and I have made since moving to Hampton Wick two years ago.

From the moment guests arrived, the sunshine and the warmth of your reception, initiated the ease with which everyone met. Our guests were all enthusiastic about their delicious meal and excellent wine as well as their pleasure in meeting each other.

Favourable comments on the wine were particularly relevant as my brother-in-law- a retired lawyer – is now a well-known author on wines.

My wife and I are most grateful for making an important – to me – occasion so happy with such excellent service and food. Thank you all – those whom we saw and those behind closed doors – for all that you did.

Dr James Bevan, Wednesday 30 September 2015
We wanted to let you know that we had a wonderful party on Saturday night – everyone commented on the lovely venue and also on the lovely food.

Thank you for all your help organising it and to the Wharf team for making it all so lovely.

Marianne & Ian, Saturday 25th July 2015
I hope you received the cards which I took with me on Saturday evening.
I would ask you pass on my thanks to your team, from walking in to being seated at our table the service was very good. The food was fantastic and our waiter was very helpful and his service was great.

The experience was exceptional and we will definitely be returning. Many thanks to the team for a lovely evening.

Tony Vella, 21 May 2015
The gauntlet thrown down to Ray was “Try to make it as good as the last party; it can’t be better”.  My word, it was almost better!   Our guests enjoyed a fabulous gathering and we did too.  The birthday boy was in his element and loved every second. We arrived about 11.30am and the team were, understandably getting themselves and the restaurant ready for a busy Sunday. Nonetheless, Danielle couldn’t have been more effusive, but not overpoweringly so, with her courteous and efficient service.  She immediately struck us as having star quality.  She was, of course, guided by Richard who, as always, acted with dignified grace, charm and efficiency.

The food was superb and the attention to detail was warmly appreciated.  I remarked to one of our houseguests that I had been unsure whether we should hold the party at a venue which we had used just some eighteen months before with many of the guests returning.  The remark came back, “If you have that superb venue with that same level of excellent food and they take such great care of you, why would you want to consider elsewhere”.  I was unable to find a reply! Such events can only be brought about by careful cooperative team work.  So thank you all very much for bringing about  such a happy feasting for one amazing young man. Sincerely and with much gratitude, John.

John Wright, 22nd March 2015
Thank you very much for all your help. We had a wonderful day and your staff were fantastic. We have had endless comments about the location and the delicious food. We couldn’t fault anything. We hope to be back for a meal soon.
Nuala & Richard, 19th February 2015
I want to thank you and your team for delivering us a perfect function last night. From the moment we walked through the doors and gathered in the beautiful downstairs bar area, we were met with hospitality, warmth and excellent service. And what a glorious Christmas setting it is! Your manager, Richard, made himself known to me and was both helpful and innovative when ensuring that the whole evening was a success. A huge thank you to him for photocopying the menu to put out on each table! Will and Dan were equally helpful. They were friendly, professional and provided excellent service throughout the evening. They worked so well together, and with us, to make sure the meals got out to the right people, and that everyone’s glasses were kept topped up. The feedback I have had from everyone here this morning is how fun the evening was, how delicious the food and what a perfect place The Wharf was for us. We will be back, as a group, and as individuals! All that’s left is to wish you all a very happy Christmas and New Year.
Megan, CameraCorps, 16th December 2014
I have been meaning to drop a line to say that everyone enjoyed Dick’s party very much. There were many compliments about the food and the service was excellent.

Please pass onto your staff that their efforts and efficiency were very much appreciated – from booking through to delivery.

Congratulations Ray you have a very good team of people.

I have no doubt we shall see you again before long.

Kate Cropper, Sunday 16th November 2014
I just wanted to say a big thank you to you  and your team. Everyone enjoyed themselves and the service was excellent. We will be back for a lunch or dinner in the near future and I would recommend to anyone who wants a good venue to hold an event.
Alex Hillman, 22nd November 2014
Just to let you know that had a wonderful day on Sunday so many thanks to you and all at the Wharf for helping to make it happen. We are now having a lovely two days in Paris before going south to Provence for a week.
Ann Broder, 28th September 2014
Many apologies for the belated email but please pass on our thanks to everyone at The Wharf for making our day so special last Sunday.  The staff looked after us really well and the food was delicious.  Also a huge thank you to you too for putting together such a successful event!
Heather Tomlinson, 21st September 2014
A brief note of thanks to you and the staff at the Wharf for Saturday.  Please make sure that Robert and his team know. Not a thing went wrong…or could have been improved. Everyone – not least the birthday girl – had a fabulous time and all the guests were effusive in their appreciation of the food, drink, venue and the service. We shall definitely be back for her 100th !
Mike Wolff, 20th September 2014
We had a fantastic night and the staff were very attentive. All the guests enjoyed themselves and they really praised the food and wine. The staff were very accommodating especially with all the last minute changes and so helpful with putting up the decorations/fairy lights. Big thank you to everyone. 
Matt & Jasmine, 6th September 2014
Thank you for your help with everything. The event went very well and we were very pleased with everything. The amount of food was more than enough, too much if anything but it’s very difficult to get these things right. The staff did their very best to ensure it went smoothly. The only negative comment I have is that the staff did not allow the DJ in to set up until 5 minutes before he was due to start so that part of the evening started late.We happened to arrive at the restaurant as the Royal Barge was going past so we took the opportunity to get some photos with that in the background and I have attached one of them. Being one of the hottest days of the year, the weather was very much in our favour as well.Thanks once again.
Chris & Edyta Eio, 18th July 2014
I just wanted to say a huge thank-you to you and the team at The Wharf for a really excellent evening on Saturday.

Everyone thoroughly enjoyed themselves, and we have received a lot of very positive comments about how much our guests enjoyed their food and the atmosphere. Speaking personally, I thought my meal was superb, and credit to the chef and to the whole team for making us very welcome.

We will be sure to be back dining at The Wharf before too long, and it will always be a special place for us now.

Thanks again for all your help with the arrangements.

Gary Marshall, Saturday 25th July 2015